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Customer (Dominik Huber) 11/11/2010 08:57 AM
Hello,
i have now updated this 2 things.
Disabled the services and restart my computer.
I have also made a dxdiag file.
I have tried the game, but it's the same probleme. Freezes over freezes, lags over lags and so on.
Is treyarch working on a patch?
When does it release?
I have this tried, in campain, muliplayer with steam online and offline modus.
Greets
Response (Nick Bee) 11/11/2010 01:54 AM
DirectX10 and DirectX 11 are not updates to DX 9, they are separate libraries. You still need to keep DirectX9 up to date.
http://www.microsoft.com/downloads/en/deta...91-50ceb6d8fa8d
It looks like your sound card drivers are a bit out of date. You can find the updated drivers here. Let us know if this helps, and if you need further assistance, please attach an updated dxdiag.
http://www.realtek.com.tw/downloads/downlo...mp;DownTypeID=3
Shut down your background programs using the following procedure:
1. Click on your start button and then go to the RUN option.
2. In the open area type MSCONFIG
3. When the MSCONFIG program comes up click on the tab marked STARTUP
4. Uncheck all background programs in this list. They are non-essential.
5. Click on Apply and then close this window.
6. Reboot your system and when you get back to Windows, before you do anything, run another dxdiag report. Save the txt file.
7. Try the game again.
Customer (Dominik Huber) 11/10/2010 04:33 AM
The links with the trouble shoots can't help me. I have tried this out, but it doesn't work again.
In the attachment you can see the dxdiag from my PC.
I hope you can find and fix this.
II would love to play
greets
Response (Nick Bee) 11/09/2010 08:11 PM
Hi,
Thank you for contacting Activision’s Technical Support. I'm sorry to hear about your problem. I will try as best as I can to help you. Could you please attach a diagnostic report generated by your computer so that we can further help you.
1) Click on the Start button > Run. If you are in Windows Vista/7, hit the Windows key+R at the same time. The Windows key is the key with the Windows logo between your left CTRL and left ALT keys.
2) In the box type: dxdiag
3) Click the OK button.
4) DirectX Diagnostic Tool will open, click the Save All Information button at the bottom.
5) Save the dxdiag.txt file to your desktop. NOTE: Skip to step 10 if you are already logged in to your Activision account
6) Login to your account at http://activision.custhelp.com.
7) Click My Stuff and then click Questions.
8) Find your current incident and click on it under the Subject column.
9) Click Update Incident.
10) Under "Attach Additional Documents to Question" you will see a Browse button. Click that and browse your computer for the Dxdiag on your desktop. When you locate the file, double click on it.
11) Once the file appears as attached, you can now enter any additional information about your Incident in the "Results and/or Additional Information" field.
12) Click "Submit Update to Question" to send the Dxdiag. Do not paste the dxdiag into the message field.
Auto-Response 11/09/2010 01:40 PM
-
Title: Minimum System Requirements
Link: http://activision.custhelp.com/cgi-bin/act...ated=1288800988
Title: Crash/Freeze during gameplay.
Link: http://activision.custhelp.com/cgi-bin/act...ated=1288903862
Title: Crash/Freeze at launch
Link: http://activision.custhelp.com/cgi-bin/act...ated=1288903826
Title: Sound problems/no sound
Link: http://activision.custhelp.com/cgi-bin/act...ated=1289320857
Title: Crash/freeze during install.
Link: http://activision.custhelp.com/cgi-bin/act...ated=1288903593
Customer (Dominik Huber) 11/09/2010 01:40 PM
I have got a good PC for the minimum requirements from cod black ops.
Mei system stats are:
OS: Win 7 Premium 32bit
CPU: Intel Core 2 Duo E6750 @ 2.66GHz
Graphic: HD 4850
Ram: 2 GB
When i play the multiplayer i have got very big cpu lags. That means that the game freeze every each seconds, for about 1 second.
My CPU usage = 100% ?!
I hope treyarch can fix this with a patch, because this problem have 1000 other peoples too.
I'm looking forward to it.
Customer (Dominik Huber) 11/11/2010 08:57 AM
Hello,
i have now updated this 2 things.
Disabled the services and restart my computer.
I have also made a dxdiag file.
I have tried the game, but it's the same probleme. Freezes over freezes, lags over lags and so on.
Is treyarch working on a patch?
When does it release?
I have this tried, in campain, muliplayer with steam online and offline modus.
Greets
Response (Nick Bee) 11/11/2010 01:54 AM
DirectX10 and DirectX 11 are not updates to DX 9, they are separate libraries. You still need to keep DirectX9 up to date.
http://www.microsoft.com/downloads/en/deta...91-50ceb6d8fa8d
It looks like your sound card drivers are a bit out of date. You can find the updated drivers here. Let us know if this helps, and if you need further assistance, please attach an updated dxdiag.
http://www.realtek.com.tw/downloads/downlo...mp;DownTypeID=3
Shut down your background programs using the following procedure:
1. Click on your start button and then go to the RUN option.
2. In the open area type MSCONFIG
3. When the MSCONFIG program comes up click on the tab marked STARTUP
4. Uncheck all background programs in this list. They are non-essential.
5. Click on Apply and then close this window.
6. Reboot your system and when you get back to Windows, before you do anything, run another dxdiag report. Save the txt file.
7. Try the game again.
Customer (Dominik Huber) 11/10/2010 04:33 AM
The links with the trouble shoots can't help me. I have tried this out, but it doesn't work again.
In the attachment you can see the dxdiag from my PC.
I hope you can find and fix this.
II would love to play
greets
Response (Nick Bee) 11/09/2010 08:11 PM
Hi,
Thank you for contacting Activision’s Technical Support. I'm sorry to hear about your problem. I will try as best as I can to help you. Could you please attach a diagnostic report generated by your computer so that we can further help you.
1) Click on the Start button > Run. If you are in Windows Vista/7, hit the Windows key+R at the same time. The Windows key is the key with the Windows logo between your left CTRL and left ALT keys.
2) In the box type: dxdiag
3) Click the OK button.
4) DirectX Diagnostic Tool will open, click the Save All Information button at the bottom.
5) Save the dxdiag.txt file to your desktop. NOTE: Skip to step 10 if you are already logged in to your Activision account
6) Login to your account at http://activision.custhelp.com.
7) Click My Stuff and then click Questions.
8) Find your current incident and click on it under the Subject column.
9) Click Update Incident.
10) Under "Attach Additional Documents to Question" you will see a Browse button. Click that and browse your computer for the Dxdiag on your desktop. When you locate the file, double click on it.
11) Once the file appears as attached, you can now enter any additional information about your Incident in the "Results and/or Additional Information" field.
12) Click "Submit Update to Question" to send the Dxdiag. Do not paste the dxdiag into the message field.
Auto-Response 11/09/2010 01:40 PM
-
Title: Minimum System Requirements
Link: http://activision.custhelp.com/cgi-bin/act...ated=1288800988
Title: Crash/Freeze during gameplay.
Link: http://activision.custhelp.com/cgi-bin/act...ated=1288903862
Title: Crash/Freeze at launch
Link: http://activision.custhelp.com/cgi-bin/act...ated=1288903826
Title: Sound problems/no sound
Link: http://activision.custhelp.com/cgi-bin/act...ated=1289320857
Title: Crash/freeze during install.
Link: http://activision.custhelp.com/cgi-bin/act...ated=1288903593
Customer (Dominik Huber) 11/09/2010 01:40 PM
I have got a good PC for the minimum requirements from cod black ops.
Mei system stats are:
OS: Win 7 Premium 32bit
CPU: Intel Core 2 Duo E6750 @ 2.66GHz
Graphic: HD 4850
Ram: 2 GB
When i play the multiplayer i have got very big cpu lags. That means that the game freeze every each seconds, for about 1 second.
My CPU usage = 100% ?!
I hope treyarch can fix this with a patch, because this problem have 1000 other peoples too.
I'm looking forward to it.
Achja und verzeiht mir bitte mein nicht so gutes Englisch
Dieser Beitrag wurde von Lord_Dee bearbeitet: 12. November 2010 - 07:55
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